FICCI Quality Forum (FQF) is a specialized division of FICCI set up to sharpen the competitive edge of Indian industry through training, consultancy and research focused on enhancing the quality quotient of clients and partner organizations. At FQF we understand that Quality has always been a differentiating factor across varied domains and sectors. We also appreciate that Quality concepts have long since moved from shop floor applications to board room decisions.

In a country with a population as huge as ours, it is but natural that national priorities are focused on providing adequate food and basic services to all. Whether it is food grains or education and health services, we need to first ensure that there is enough for everyone in terms of quantity. But at the same time, we cannot claim our rightful place in the global fraternity without keeping pace with qualitative improvements as well. Today we are much more conscious about the cost of poor quality, whether it is about food safety and health concerns, or about the air we breathe and the products we use in our daily life. At FQF we believe that quality should not be just for export, our own countrymen also must have access to quality products and services at competitive prices.

FQF is currently working with a range of government and private sector clients on various quality initiatives ranging from setting and implementing service standards to enhancing operational efficiency and delivering order of magnitude improvements in the bottom line.